Shipping Policy

At USAESSENTIALSGEAR, we strive to provide a dependable and seamless shipping experience. Every order is handled with care to ensure it reaches you safely and on time.

1. Free Global Shipping

Orders above $119 qualify for complimentary shipping to over 200 countries worldwide. This policy reflects our commitment to making our products accessible internationally.

2. Estimated Transit Times

Delivery periods depend on the shipping destination. All shipments are sent via insured international carriers. Typical estimated delivery ranges are:

  • United States: 8–25 business days

  • Canada & Europe: 8–25 business days

  • Australia & New Zealand: 8–25 business days

  • East Asia: 8–25 business days

  • Southeast Asia: 8–25 business days

  • Middle East: 10–25 business days

  • Latin America: 10–25 business days

Please note that these timeframes are estimates. Customs clearance, local holidays, or unexpected logistics delays may affect actual delivery.

3. Tracking Your Order

Once your order has been processed (generally within 7 business days), you will receive a shipment notification containing tracking information. You may track your package via:

  • The tracking link included in your confirmation email

  • Third-party tracking services such as 17Track

4. Undelivered or Missing Packages

If your tracking indicates delivery but you have not received the package:

  • Verify with neighbors or property management

  • Inspect secure delivery locations (mailroom, locker, or porch area)

  • If still missing, contact us promptly at service@usaessentialsgear.us

Our team will investigate and assist you to resolve the issue quickly.

5. Changes to Shipping or Address

Requests to update your shipping information or modify orders must be submitted as soon as possible. We will make reasonable efforts to accommodate requests, but changes cannot be guaranteed once the order is dispatched.

6. Customs Duties and Import Fees

All shipments are sent duty-paid. If any customs charges are applied upon delivery, please provide the official customs documentation, and we will reimburse the fees.

7. Customer Support

For any questions about shipping, delivery status, or other order-related concerns, please reach out via service@usaessentialsgear.us. Our team is dedicated to ensuring a smooth and satisfactory delivery experience with USAESSENTIALSGEAR.